You can’t catch what you can’t see. And to recognize: you first need to catch it to see it.

And if you can’t see what is at the root of a problem, you can’t help the client with it.

It is 100% in the invisible. They themselves don’t know it. And even when they see it, unless they have the distinction (i.e. recognize it for what it is), it is as good as if they have never seen it.

Recognition and distinction go hand in hand. Distinction is not a name, not a word, not even a sentence. It is a phenomenon.
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